Privacy Policy

Effective Date: 02/05/2025

Introduction & Scope

This Privacy Policy explains how Solo In Travel (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or use solointravel.com (“our website”). We value your privacy and are committed to transparency about how we handle your data.

This policy applies to all information collected through our website and any related services, sales, marketing, or events.

Information We Collect

Information You Provide Directly

When you use our website, you may provide us with:

  • Personal details (name, email address, phone number)
  • Account information (username, password)
  • Payment information (credit card details, billing address)
  • Travel preferences and booking details
  • Content you share (reviews, photos, forum posts)
  • Communications with us (customer support inquiries)

Information Collected Automatically

When you visit our website, we automatically collect:

  • Technical information (IP address, browser type, device information)
  • Usage data (pages visited, time spent, links clicked)
  • Location data (country, city, with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide and manage our services (process bookings, maintain your account)
  • Personalize your experience (show relevant content and recommendations)
  • Process payments and prevent fraud
  • Communicate with you (booking confirmations, updates, newsletters)
  • Improve our website and services
  • Conduct analytics and research
  • Comply with legal obligations
  • Protect our legitimate business interests

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect information about how you use our site.

Types of Cookies We Use

  • Essential cookies: Required for the website to function properly
  • Performance cookies: Help us understand how visitors interact with our website
  • Functionality cookies: Allow us to remember your preferences
  • Advertising/targeting cookies: Help us deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete them. However, if you disable certain cookies, some parts of our website may not function properly.

Third-Party Sharing

We may share your information with:

Service Providers

  • Booking platforms and travel partners
  • Payment processors
  • Email service providers
  • Analytics and advertising partners
  • Customer support tools

Other Circumstances

We may also disclose your information:

  • To comply with applicable laws and regulations
  • To respond to legal requests and prevent harm
  • In connection with a business transfer (merger, acquisition)
  • With your consent

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

User Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Data portability: Receive your data in a structured format
  • Objection: Opt out of processing based on legitimate interests
  • Withdraw consent: Opt out of marketing communications

To exercise these rights, please contact us at contactus@solointravel.com. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account information: As long as your account is active
  • Booking records: Up to 7 years (for tax and legal purposes)
  • Marketing data: Until you unsubscribe
  • Analytics data: In aggregated form for up to 26 months

Security Measures

We implement appropriate technical and organizational safeguards to protect your personal information, including:

  • HTTPS encryption for all web traffic
  • Secure payment processing
  • Regular security updates and monitoring
  • Limited employee access to personal data
  • Staff training on data protection

However, no system is completely secure. We encourage you to use strong passwords and keep your login details confidential.

International Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Privacy Shield certifications (where applicable)
  • Binding Corporate Rules

Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 16, please contact us immediately at contactus@solointravel.com, and we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this policy. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contactus@solointravel.com

Postal Address:
Solo In Travel
[Your Physical Address]
[City, State/Province, Postal Code]
[Country]

If you are located in the European Economic Area and have concerns about our data collection practices that we haven’t addressed satisfactorily, you have the right to lodge a complaint with your local data protection authority.